This Privacy Policy describes how WealthBridge Markets ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website at wealthbridgemarkets.com or use our investment platform. Please read this policy carefully. By using our services, you agree to the terms described herein.
2. How We Use Your Information
We use your personal information for the following purposes:
- To create and manage your investment account
- To verify your identity and comply with KYC/AML regulatory obligations
- To process deposits, withdrawals, and investment plan enrolments
- To send you transaction confirmations, trade notifications, and account statements
- To deliver ROI payments and capital returns at plan maturity
- To provide customer support and respond to your enquiries
- To detect and prevent fraud, unauthorised access, and compliance violations
- To send you marketing communications (only with your consent, and you may opt out at any time)
- To improve our platform, services, and user experience
- To comply with applicable laws and regulatory requirements
3. Data Sharing & Disclosure
We do not sell your personal data to third parties. We may share your information with:
- Service Providers: Email delivery services, payment processors, identity verification partners, and cloud hosting providers — only to the extent necessary to provide our services.
- Regulatory Authorities: We may disclose your information to financial regulators, law enforcement agencies, or courts where required by law or to protect our legal rights.
- Professional Advisors: Lawyers, accountants, and auditors under strict confidentiality obligations.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, who will remain bound by this policy.
4. Data Security
We implement industry-standard technical and organisational security measures to protect your personal data, including:
- 256-bit SSL/TLS encryption for all data transmitted to and from our platform
- AES-256 encryption for data stored in our databases
- Two-Factor Authentication (2FA) for all user and administrator accounts
- Regular third-party penetration testing and security audits
- Access controls limiting data access to authorised personnel on a need-to-know basis
- Automated monitoring for suspicious login activity and account anomalies
While we take every reasonable precaution, no internet-based system is 100% secure. If you suspect a security breach involving your account, please contact us immediately at [email protected].
5. Data Retention
We retain your personal data for as long as your account is active and for a period of up to 7 years after account closure, in accordance with financial services regulatory requirements. Transaction records and KYC documents may be retained longer where required by applicable law.
You may request deletion of your personal data by contacting us, subject to our legal and regulatory obligations to retain certain records.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data, subject to legal retention obligations.
- Right to Restrict Processing: Ask us to limit how we use your data in certain circumstances.
- Right to Data Portability: Receive your data in a structured, machine-readable format.
- Right to Object: Object to processing based on legitimate interests or for direct marketing.
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
7. Cookies & Tracking
We use the following types of cookies on our website:
- Essential Cookies: Required for the website and platform to function correctly. These cannot be disabled.
- Authentication Cookies: Keep you logged in to your account securely during your session.
- Analytics Cookies: Help us understand how visitors use our website (e.g., Google Analytics). These are anonymised and do not identify you personally.
- Preference Cookies: Remember your settings and preferences for future visits.
You can control non-essential cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.
8. Third-Party Services
Our platform integrates with the following third-party services, each with their own privacy policies:
- Google reCAPTCHA — for spam and bot prevention on contact forms
- Google Analytics — for website usage analytics
- Email delivery providers — for transactional and notification emails
- Payment processors — for deposit and withdrawal processing
We recommend reviewing the privacy policies of these third-party services independently.
9. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete such information.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you via email or a prominent notice on our website. Your continued use of our services after the effective date of any changes constitutes your acceptance of the updated policy.